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< prev - next > Food processing how to find and keep customers (Printable PDF)
How to find and keep customers
Practical Action
Further information
Customer Service Articles, Hints, Free Book Excerpts, Bacal, R., undated. available at
Designing and Using Questionnaires, Walonick, D.S., 2000, available at
Eleven ways to find customers, Attard, J., undated, available from Business Know
How, Attard Communications, Inc. available at ,.
Finding and keeping customers, Anon, 2010, Microsoft Corporation at
Finding customers for your new business, Attard, J., undated, available at
Perfect Phrases for Customer Service: Hundreds of tools, techniques and scripts for
handling any situation, Bacal, R., 2005, McGraw Hill.
The Complete Manual of Small-scale Food Processing, Fellows, P.J., 2012. Practical
Action Publishing, in preparation.
Websites for fair trading organisations
European Fair Trade Association:
Fairtrade Labelling Organisations International:
International Resources for Fairer Trade:
Network of European Worldshops:
World Fair Trade Organisation:
This document was written by Peter Fellows for Practical Action, March 2012.
Practical Action
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Reino Unido
Tel: +44 (0)1926 634400
Fax: +44 (0)1926 634401
Practical Action is a development charity with a difference. We know the simplest ideas can have the
most profound, life-changing effect on poor people across the world. For over 40 years, we have been
working closely with some of the world’s poorest people - using simple technology to fight poverty and
transform their lives for the better. We currently work in 15 countries in Africa, South Asia and Latin